Welcome to CBR Service Champions

CBR Service Champions Program is an industry led initiative partnering with VisitCanberra and Austrade to produce Canberra’s first online learning program to support local businesses to deliver great customers service to Canberra visitors.

The course comprises of five modules that can be completed online at your own pace. The modules are between 20-40 minutes that you can do one at a time. If you leave mid module, the course will prompt you to resume at the point where you left. Being online, this course provides staff and their managers the ability to access learning at the time they best learn and in an environment that suits them. The course has been optimised for mobile devices so if you like learning on the run login on your tablet device today. 

Already Registered and need to Login?

If you have already started the course and have a user name and password and you need to login - please click here: http://learn.cbrservicechampions.com.au

Course Outline

For more detail information about the course modules please visit CBR Service Champions Course Outline

Course Fees and Funded Participants 

For the first 500 eligible participants this course is fully funded under the CBR Service Champions program. To determine if you are eligible please visit CBR Service Champions Eligibility Criteria to apply for a token to redeem your spot. If you do not meet the criteria you can still complete this course at a fee of $90. This fee does not include costs related to obtaining a Statement of Attainment (see Training and Qualification Opportunities Post Course below for more info)

Training and Qualification Opportunities Post Course

All participants who complete the course will receive a Certificate of Completion. You can use this certificate as evidence towards obtaining two units of competency from our partner registered training organisation - Wise Education Group.  For more information about this please visit Further Study & Info


Register Now - Click Here